IT services · Yorkshire & the Midlands · long-established
IT that just works. For businesses that can't stop.
Support, repairs, networks, data and software for organisations across Yorkshire and the Midlands, from steel stockholders to schools. On-site when you need us, remote when you don't.
Everything your business leans on, looked after.
Seven service lines, one email away. Each one stands alone, though most clients start with one problem and stay for the lot.
User Support
Remote fixes in minutes, on-site visits when hands are needed. Your staff stay working; the IT stays out of their way.
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Hardware Diagnostics & Repair
Fault-finding, component-level repair and upgrades that extend the life of the kit you've already paid for.
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Network Management & Diagnostics
Design, monitoring and fault-finding that keep your business connected, with problems caught before they cost you a morning.
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Data Management
Automated backups, secure storage and tested recovery. When a drive dies, you carry on where you left off.
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Print & Document Management
Managed print, scanning and digital document workflows. Fewer jams, lower running costs, less paper.
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IT Consulting
An outsourced IT manager: honest assessment of what you have and a plan for what you need, without a full-time hire.
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Web Design & Management
Design, hosting, updates and security, all handled, so your site just runs. Ask ParktoPro or Heat Matters.
More infoNot sure which one you need?
Describe the problem and we'll tell you straight what it takes to fix it.
Talk to usWe don't just support software. We build it.
MetlSys is our own product: an ERP for steel and stainless stockholders, built in the UK by Reload IT. Goods-in to invoice, EN 10204 heat and certificate traceability, with AI that reads the paperwork.
Need software that doesn't exist yet? We take on bespoke development too, with steel-industry knowledge no generic software house has.
The experience to fix it properly.
No account managers, no ticket queues three time zones away. You talk to the person who does the work, and who's seen your kind of setup plenty of times before.
One expert, not a helpdesk
Run by Mark Brookes. The person who replies to your email is the person who fixes the problem.
Sectors, plural
Steel stockholders, schools, football clubs, sports academies, office interiors and trades. We've seen your setup before.
On-site and remote
Based in South Yorkshire, at your premises when hands are needed, remote within minutes when they're not.
IT cover without the salary
Proactive oversight of your systems for a fraction of the cost of employing an IT manager full-time.
Don't take our word for it.
Five real reviews from the businesses and schools we look after. Word for word, nothing tidied up.
Reload IT took the time to understand our problem needs and helped us implement a strategy that has optimised our IT infrastructure. We had a hardware issue, their team diagnosed and fixed the problem quickly.
Andrew
AMB
I used Mark for a database repair several years ago. He identified the problem quickly and resolved it, preventing any data loss. Since then, I have contunued to use him for mainenance on out site on a regular basis.
John
Dale Office Interiors
The website management services from Reload IT are outstanding. They handle everything from updates to security, allowing us to focus on our business. Mark is always available to handle any issues promptly.
Adam
ParktoPro
Thank you for all of your work on this, what you have done has made a huge difference. Great work as always.
John
Thurgoland Primary School
Working with Mark to build and maintain our website, heat-matters.co.uk, has been perfect. He designed a user-friendly and visually appealing site that perfectly showcases our services. They handle all updates and maintenance efficiently, ensuring our site is always running smoothly. The professionalism has boosted our online presence and customer engagement. We couldn’t be happier with their service.
Dermot
Heat Matters
Tell us what's broken. Or what needs building.
An email costs nothing and usually saves a morning of guesswork.
- info@reloadit.co.uk
- Monday to Friday, 8:30am to 6pm